Quality Management

NOTRA has established, documented, implemented and maintains a Quality Management System (QMS) that continually improves its effectiveness in accordance with the requirements of the ISO 9001:2000 QMS Standard. Since 1995, NOTRA's QMS has been validated on an annual basis by the Canadian General Standard's Board.

NOTRA's Quality Management System has:
  • identified the processes needed for the QMS and its application within NOTRA;
  • determined the sequence and interaction of business processes;
  • determined criteria and methods needed to ensure that both the operation and control of these processes are effective;
  • ensured the availability of resources and information necessary to support the operation and monitoring of these processes;
  • monitored, measured and analyzed these processes; and
  • implemented actions necessary to achieve planned results and continual improvement of its business processes.
Quality is the responsibility of all NOTRA employees, and it affects every aspect of the company's work. All personnel are accountable for the quality of their individual assignments and functional responsibilities.

  
 
 
© Copyright 2009 Notra